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Someone tell me to get up

@CiaraNi the shop that fixed my phone (twice now) has a phone number, and I think even has a website, but they have two different business cards (which I discovered when I picked up my phone and took a second look) and I happened to grab the one that only has their Facebook and Yelp information on it. I think I had to check google maps for the actual phone number. Overall it was a frustrating experience and I have no idea why they print two different types of cards

1 comment
Ciara

@someonetellmetosleep That's odd. And another great example of making the customer do all the work. Even customers who use Facebook are forced to do extra work and take extra steps to find basic information like the phone number, instead of just giving it to them at the outset.

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