@CiaraNi I lived in The Netherlands for a few years. Loved it, btw. But was baffled that government, municipalities, businesses take it for granted one uses WhatsApp. Their “Stuur een appje” message (translates to “Send a message via WhatsApp”) is all over the place. I’ve dealt with businesses that did not want to communicate any other way. So, I didn’t use their services.
@hvdsomp I didn't know that was so standard in the Netherlands. Making use of WhatsApp or Facebook or any one other platform compulsory for information and communication is bad enough for voluntary groups and businesses, but egregious for governments and municipalities.