@CiaraNi The local Development Trust where I live, publicly funded, has no website and can only be contacted via FB. They haven't even opened their FB page so you can see it without being a FB member.
I think that's pretty poor. I discussed it with them early on, and as you say, they were completely dumbfounded. Also, just this week, the political party I am an active member of, is promoting to members that they should join their WhatsApp group. Absolutely ridiculous.
@LillyHerself It is especially egregious in cases like that with groups that are serving a whole community.