Resuna

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> users would do everything they possibly could to not turn off a device

LOLWUT. Why?

When I was on desktop support my biggest problem was people unplugging everything and not plugging them back in again. I used to ask them to "check that all the cables were properly seated" to get them to actually go back behind the desk and plug everything back in without embarrassing them.

Like 10 Dec 2023 at 22:11 | Wall-to-wall | Open on ohai.social

2 comments

DELETED

@resuna @henryk @SwiftOnSecurity I dunno, maybe its just game consoles, but our users always refused to turn off their damn Xbox.

10 Dec 2023 at 22:17 | Open on gender.systems

Darby Lines

@resuna @kvuzet @henryk @SwiftOnSecurity When I trained/managed tech phone support I drilled it into people that 5 times out of 10, when the customer was saying “yeah I'm behind this massive, dusty entertainment console doing the stuff you're asking" they were really sitting on their couch making "jack-off" motions.

11 Dec 2023 at 17:35 | Open on union.place

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