@zetasyanthis @SwiftOnSecurity I actually reverse-tech-supported a customer support agent over the phone once, when they commiserated to me about some of their tech woes and how they're asked to just turn it off and back on again.
I told them that sometimes a device just gets itself into a jam for no good reason and that "turning it off and on again" is a way of resetting the device back to a known working first-start state.
Now they know to try a 30 second poweroff as the first Tx step. :3
@dragonarchitect @SwiftOnSecurity
I've done FPGA development, so I can tell you from experience (understanding a bit about how chips work internally) that yeah, sometimes you've got to power cycle to properly reset state. There's a lot of complicated shit inside there and sometimes there's bugs, either in silicon, firmware, or software. Gotta do what you gotta do!