@zeitschlag Do you have a blog post on onboarding improvements? This is something I want to improve with @voyagerapp!
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@zeitschlag Do you have a blog post on onboarding improvements? This is something I want to improve with @voyagerapp! 6 comments
@zeitschlag @lickability I guess I'm most curious about hand holding during instance selection, any best practices, design tips, curation etc that would apply to others building apps for the fediverse. Mastodon definitely feels the most developed in this regard! Before/after would be helpful too, perhaps there's some good lessons learned that would help other apps avoid the same issues. @alex @zeitschlag @lickability That’s my bat signal 🫡 Here’s the Mastodon iOS 1.0 onboarding UI from 2021. Our core learnings after launching that were: @alex @zeitschlag @lickability Specifically about that old UI though: People thought instances were like subreddits (“if I join an art instance, will I only be allowed to talk about art on mastodon?”), so having new users pick an instance based on interest w/o dispelling that notion* hindered us. Deprioritizing the interest filter in later designs helped users quite a bit. *We couldn't even if we wanted to — there's no way to account for the rules an instance might put in place. sam henri gold, there's also the problem of people attributing things that individual instances do to Mastodon as a whole. E.g. all those reviews that "I can't sign up with a gmail email, what were you thinking". The big "join mastodon.social" button kinda fixed that I suppose, but I still feel like its very existence defeats one of the strengths of the fediverse. Also yes the fact that so many people, including existing long-time users, see instances as communities and not as merely infrastructure + staff is meh. @grishka most of the UX planning is balancing expectations between people with a rich understanding of the network (with some level of tolerance for idiosyncrasies like the gmail thing) and people who want a drop-in replacement for Twitter (who might get an allergic reaction if associating with something as dorky-sounding as “fediverse”) Our current iteration is better — not perfect — at that balance. |
@alex I’m afraid, I don’t habe one (yet). I just built it, I didn’t invent it (the amazing folks from @lickability did). Do you have any specific questions or would you be more interested in a before/after-comparison?