@rodhilton
Back when I first started using the internet, I got into the habit of guessing which set of key words would probably occur on a page with the info I wanted, and was bewildered that people would just naively type a question into the search box as if asking a person. That couldn't possibly work!

I never got out of the habit of computer-programmer-brained keyword search, which is good, because if typing a natural language question ever did briefly work well, those days are gone.