Me: trying to repair a Thing, Googles for instructions, like a fool
The Internet: Here is an article titled How to Repair A Thing, with paragraph headings including "What is a Thing?", "What does Thing do?", "Why might you want a Thing?", "The history of Things", "Great alternatives to Things", "Where to buy a Thing", "30 facts about Things you didn't know". At the end you will find a single sentence that says "If your thing is broken, it is best to contact a qualified expert to repair it."
@jimbob turns out it was a Thong.