I got into a back-and-forth yesterday that ended up being exactly about this
His big issue came down to he was using some "app" to reach Mastodon on his Mac laptop and it wasn't working well
I was like "Dude, why are you using an app? What's wrong with Safari?"
It was like he had no idea what I was even talking about
"Safari? Like a web browser? I can do that?"
@FinchHaven Yeah I wish Mastodon was pitched app-first. 95% of complaints I've seen about mastodon are solved with:
1) Just use Mastodon.social to start
2) Don't worry about instances at first, it doesn't matter
3) Use the web app not the official app