Does anyone know about French (#SNCF) passenger rights or has done that once?

After a long search here https://www.sncf.com/en/customer-service/delays/tgv-intercites found a website that seems to be good, then you have a totally broken chatbot that answers the question if he speaks English "No, kidding, of course not"... or a Salesforce web form that does nothing at the last step (it loads and then everything ends)...

Someone says that Deutsche Bahn is broken arrg...

#followerpower