Email or username:

Password:

Forgot your password?
Top-level
Giles Goat

@calcifer
I guess depends what it really is, I mean if it's a thing like "could be my week end fun project, here it is, if you like it fine, if you don't fine the same, if you want to use it do it, but it's just a thing left there as it is" that I think is what you call here "Open Source". But SOME "Open Source" is actually/really presented/sold/sometime marketed "as a PRODUCT" well THAT really NEEDS then support, roadmap and fit a purpose. It all depends what you are putting there as "OS".

4 comments
Ian Turton

@gilesgoat @calcifer certainly in my case there are companies that support the software I and others write. But we only provide support to the people and companies that pay for that support. If you just download the product then you are on your own, we'll answer questions on the user list if we have time but we can't promise.

Kevin Granade

@gilesgoat @calcifer developers are certainly allowed to productize their software, offer support etc, but this post is about an expectation that they are required to do so simply because they released the software.

Giles Goat

@kevingranade @calcifer
I think the difference is pretty simple, if the SW is released totally for free "there are no obligations", if you paid for it then it's different you have some rights to some support.

Go Up