But the lure of locking in users trumped the user benefits of cross-platform communications, and today we live in a shattered messaging hellscape that includes Slack, Discord, WhatsApp, iMessage, Signal, FB Messenger, Teams, Instagram, TikTok, Hangouts, Twitter DMs and Skype.
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The same toolsmiths who tackled messaging fragmentation in the 2000s are still at it in the 2020s, in a higher-stakes environment where laws like the DMCA and CFAA pose chilling legal risks. Nevertheless, they're plugging away at this unglamorous, essential work.
Take Gary Kramlich, the sole full-time developer on Pidgin. Kramlich quit his job in 2019 and has been living frugally on his savings and a small grant while undertaking a top-to-bottom refactoring of Pidgin's venerable code-base.
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