If you all want a laugh, this is the second time this has happened in 12 months at 2 different companies. Smaller last time, but still. Last time it was our ‘fault’ for implementing *their* spec, but the person that knew what that spec was left. Which left us as the only people knowing their spec.

So they wrote new procedures, but didn’t actually get anyone to implement them technically.

By comparison this is the Fires of Mt. Doom as far as ostrich-management goes.

“Best practice, please”

“No, not like that”