@krakenmare @GossiTheDog

In my case, the company I have worked for, for 20 years, attempted to install a new enterprise wide system, costing millions, in order to improve the service so that much fewer people were needed.

Then they messed it it, so it was costing about a million a day due to problems.

Then they had to lay off lots of people anyway, because they couldn’t afford it.

Then those who were left did fire fighting, installed inefficient workarounds.