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Timon 🛠

@gsuberland lol how did that pass QA tho
It's one thing to design a brain fart, another to actually qualify and mass manufacture it.

11 comments
Graham Spookyland🎃/Polynomial

@timonsku I should've really said "design team" not "design engineer" - this was definitely a culmination of errors involving people and processes.

Kit Bashir

@timonsku @gsuberland this happened because all the cabling available to devs and QA is shitty old bootless RJs with the retaining clip snapped off.

Timon 🛠

@Unixbigot @gsuberland Even with that condition, the placement of both those USB ports is very questionable even without the hood on the cable that would cause issues.
If they considered hoods but not as long as the help article suggests, that makes it even more bizarre. You can read half the status lights or use the USB connectors or reach the button properly without unplugging cables.

Eddie Roosenmaallen

@timonsku @gsuberland
The way I heard the story, the machine that passed QA was a little different, then they got a last minute directive from the Branding Team on where the logo had to be.
That required moving the reset button, but "it's just moving the logo, not an engineering change" so they skipped the proper QA cycle and made history.

rag. Gustavino Bevilacqua

@silvermoon82 @timonsku @gsuberland

Branding teams and marketing teams must not be allowed to work inside the shipping box: they must be limited to fancy packaging (and sometimes they even mess with that).

HRH ginsterbusch

@silvermoon82
yes, that sounds so much like pretty lil "designer" brain, it hurts. Fremdschämen is a thing.
@timonsku @gsuberland

Michael Enger 💜

@silvermoon82 @timonsku @gsuberland Having worked on technical projects and been at the mercy of managers and marketers for over a decade, this is what I assumed had happened when I saw the picture. When stuff like this goes wrong its common for people to go "lol technician bad 😝" but in my experience it's almost always caused by some non-technical person pushing through a change.

Daniel Brockman

@timonsku My experience of silicon valley is They’ve mastered the art of inadvertently overlooking bugs in the product that everyone else sees unavoidably. Lincoln Spector wrote in the late 1970s of the cleverly designed Seppuku Mark 3 keyboard. To save precious space, the Mark 3 had the reset button adjacent to the backspace key. @gsuberland

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