Email or username:

Password:

Forgot your password?
Top-level
ℹ️❤️🖥 aka Compy-chan

Tho, I still have doubts. Some of the people I follow are still confused by Mastodon. A UX agency was hired to improve the sign up experience on the official app and it still falls flat. It doesn't have to be this confusing. Yahoo, Hotmail, and Gmail made email understandable to the average user.

"Mastodon sucks. What an insanely difficult product to navigate."
"I've also installed the Mastodon app but I am completely confused by it. You sign up for a server? There don't appear to be sections for politics or media? Gonna need someone to give me a tutorial."
4 comments
ℹ️❤️🖥 aka Compy-chan

I can suspect the language of Mastodon contributes to the confusion. We talk about Mastodon as if it’s a singular site: “I’m on Mastodon.” However, you don’t say, “I’m on email,” you say, “I have an email account on Gmail.”

Incognito ergo sum ⚔️

@ilovecomputers actually many times I hear the question do you have an email, and I was like yeah without specifying that it's actually protonmail. Many peoples in this conversation doesn't think that gmail and outlook it's actually a different things.

ℹ️❤️🖥 aka Compy-chan

@brennschluss this is true. We barely think about email providers. It’s just there in the address and we don’t give it a second thought. An email provider is simply provided to us by our school, work, ISP, or the web portal we frequent often enough to bother making an account on.

ℹ️❤️🖥 aka Compy-chan

@brennschluss I guess here Mastodon has a unique challenge with user adoption. However, I don’t think it’s impossible to present a #UX that guides a user through the vast fedi, allow them to pick a community, all without thinking once about the underlying tech such as servers and whatnot. I’ve touched on this before when I first tried out the Mastodon app xoxo.zone/@ilovecomputers/1067

Go Up