@blacklight It's clear that some hardcore F/LOSS users couldn't care less about the very concept of UX, dismissing it as bloat. We need to build bridges with people who have the vision of open, decentralized technology that creates delight and can reach "the average user". @humanetech is a huge source of inspiration to me.
@blacklight F/LOSS folks are often worried about finding "the open alternative to X", without reflecting one second what problem does X resolve, if any.
And this is a bad strategy, because capitalism will keep producing X'es endlessly and relentlessly, and the F/LOSS community will always be doomed to pursue impossible goals.
What about solving the problem of "having an online presence" and "being in the social network kids these days find cool"? That's what 99 % of small businesses want.