@Geoffairey Yes exactly: there are times when individual HR reps will do things that are good for employees (and therefore longterm good for the company by complying with the law, improving morale and retention etc). But that doesn't mean you should *trust* them per se, because at any point there may be a real conflict between good-for-employee vs good-for-company and ultimately their job security relies on them doing what's best for the company.

@TSindelar