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fredallas

Hello @Vivaldi :tony_happy:

I think the vivaldistatus.com website should be added to some of your troubleshooting guides so anyone can check it if they are having a problem, at least the ones that involve things like sync and webmail. This is one of the troubleshooting guides I am referring to help.vivaldi.com/desktop/troub

Thanks,
Fred.

10 December at 13:19 | Wall-to-wall | Open on social.vivaldi.net
2 comments
Vivaldi

@fredallas
Very good point. Thanks for bringing this to our attention. :tony_normal:
Webmail's troubleshooting Help page already had the info, but we've updated Sync's Help page now too.

10 December at 13:31 | Open on social.vivaldi.net
far4

@Vivaldi @fredallas
It would be even better if in each browser (desktop/mobile) in the sync section of the settings a detailed message about the cause of the error would be given.

At least at the level: "this is not your local error, this is an error of our servers. Don't worry, we are fixing them. You don't have to do anything - just wait for us to do it."

Because a lot of people panic and start reinstalling their browser, trying to reset their data - and all need is accurate information about where it broke and what need to do. You can even draw a funny picture from the Don't panic! :) Don't worry, don't panic.

@Vivaldi @fredallas
It would be even better if in each browser (desktop/mobile) in the sync section of the settings a detailed message about the cause of the error would be given.

At least at the level: "this is not your local error, this is an error of our servers. Don't worry, we are fixing them. You don't have to do anything - just wait for us to do it."

11 December at 6:19 | Open on social.vivaldi.net
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