Gregory's Server
@kiwix The poor communication is bad, but this is the worst. If you're terminating service, data should be held for a reasonable time, at least a month, unless it was manually inspected and deemed illegal even to possess (i.e. CSAM), to allow customer to retrieve/migrate it. Immediate deletion is a huge red flag.
@kiwix Even if you don't care about customers terminated fir violation of ToS, immediate deletion for them means same could happen to any customer by technical glitch or employee error. That should not be possible in decent professional hosting.