@stefano To support you, when cloud services first arrived, we frontline workers received explicit instructions: no clinical data was to be put on the cloud.
The director of IT changed, the new one had no experience of running the system having gone on an IT course after attaining his management qualifications.
Within weeks a new directive came out, all vital data was to be stored on the cloud as it was more secure.
It was but at peak times it just wasn't available!=> Copies on USB drives!