@isotopp @vladh I moved from England to Scotland and the difference is night and day.

England genuinely thinks that they get a better service in terms of customer care. Down south there was a leak in the street for about a month before it was dealt with.

Here we had a leak and scottish water were here in 20 mins. In the Highlands. Its 15 mins one way to go and get a pint of milk. Can't fault them.