A badly misguided management paradigm divides operational units into "profit centers" and "cost centers." This, in turn, leads to badly misinformed managers thinking, "Hey, let's increase profits by getting rid of all the cost centers!"
If a center isn't part of why your business is profitable, yes, get rid of it. But it was probably created in the first place because you needed it to make a profit.
Tech support? Yes, if you use tech, then that's a profit center.
@Professor_Stevens @Infrogmation And they will NEVER regard management itself as a "loss centre," but it very often is. At best, they're paid disproportionately to how much they (allegedly) generate, but class solidarity keeps them in high-paying jobs bc once you're A Boss, that's your identity (to them), so you'll get saved from your own incompetence over and over again.