@michaelgemar @mawhrin

your point of "ah, but isn't it always human error!" is missing how human error is used to excuse systematic failures of risk management—the load bearing word here is "blaming"

your processes should account for "an intern pressed the wrong key because their manager threatened to fire them"

that's why we have things like building codes, building inspections, certified professionals involved, rather than simply being "someone forgot a brick lol, never mind