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Nari

@denschub

“But the plans were on display…”

“On display? I eventually had to go down to the cellar to find them.”

“That’s the display department.”

“With a flashlight.”

“Ah, well, the lights had probably gone.”

“So had the stairs.”

“But look, you found the notice, didn’t you?”

“Yes,” said Arthur, “yes I did. It was on display in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying ‘Beware of the Leopard.”

11 comments
Dennis Schubert

@narinarinari I don't know what more you expect besides public GitHub repos, public bugs, a blog post on the main Mozilla blog (not even a sub-blog or a niche-audience blog like hacks.mozilla.org), and a release note. Maybe a flyer delivered into your postbox? Who knows. Anyway, sorry we're not able to beam information directly into your brain.

Nari

@denschub

You do realize that just knowing what a Github repo is, or where Mozilla's official blog is, puts you and I in a group consisting of 0.000000001% of the userbase for most software, right?

The only place most people will see anything like this is if -- if -- the company is kind enough to notify them *when they open the app*. Otherwise, it's absolutely invisible. And you all aren't dumb. You know this. Which is why you opted everyone in, and didn't put it on the upgrade splash screen.

Dennis Schubert

@narinarinari Every time we put anything in front of the user after any updates, y'all on social media go full rage mode, too. No matter how we handle this, there's always a large group of people yelling at us.

Bobby explained in his Reddit post why we decided to make this opt-out. If you disagree with that, that's your good right. I can't convince you otherwise, and if you want to act like this is a big conspiracy, so be it. Nothing we could say will change that.

Nari

@denschub If you don’t want users to be upset at your choices, maybe don’t make choices that harm them? What’s more, there’s a pattern here. Mozilla only continues to exist because Google, the world’s largest ad company, keeps it alive. Mozilla has also recently purchased an ad company, so is actively part of that toxic market. And you partnered with Meta of all untrustworthy, data hungry ad companies on this nega-feature. Gee, I wonder why people are upset.

Rihards Olups

@denschub @narinarinari
What about posting it in advance in Mastodon or so?
It would have avoided a startup message, while putting it in front of most people who would care enough, allowing to gauge reaction - and engage in discussion/clarification.

DELETED

@denschub @narinarinari “No matter how we handle this, there's always a large group of people yelling at us.”

you’re so close

Kathy Reid

@narinarinari @denschub If you can put sponsored links on my home page you can notify me that you're collecting PPA ad dara

avi2022

@denschub @narinarinari

Ah yes, let's #gaslight the #Firefox userbase because we don't want to admit that #Google asked us to make this update and we are doing it because we get 80% of our revenues from Google. And Google asked us to do this because #Chrome is doing the same thing and #browser users cannot be allowed to have a real choice to not participate in the advertising ecosystem.

Can we say #Cartel at this point?

mav :happy_blob:

@denschub
@narinarinari

It's software

Software that *frequently* displays notices for new features and stuff

I don't think it takes a Ph.D and twenty years experience to put these things together and figure out a way to notify people that is both obvious and universal

Trezzer (aka Helvedeshunden)

@denschub @narinarinari It's not as if Firefox hasn't put up info panels about other things that happen in the browser, so this is somewhat disingenuous. FWIW, I believe intentions are good here, but when Chrome devs rolled out their new anonymized tracking tech, they made a big visual fuzz about it AND explained in layman's terms what was going on (even if it could have benefited from a link for techie users). Sorry, but Mozilla completely dropped the ball on this and unnecessarily eroded user base trust further.

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