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Zack Whittaker

The huge trove of mSpy's breached Zendesk contains about a decade's worth of customer support requests (and file attachments) dating back to 2014, including from government employees and in one case, a sitting U.S. appeals court judge.

The dataset raises questions about the use of mSpy by U.S. government officials and agencies, as it is unclear if any outreach was authorized or if any use of the spyware followed a legal process.

More: techcrunch.com/2024/07/11/mspy

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Zack Whittaker

Each customer service ticket in the dataset contained information about the customer, including their approximate location based on the IP address of the sender’s device.

We analyzed that data by extracting all of the location coordinates from the dataset and plotting the data in the offline mapping tool, QGIS.

The results show mSpy has customers all over the world, with large clusters across Europe, India, Japan, South America, the UK and the United States.

More: techcrunch.com/2024/07/11/mspy

Each customer service ticket in the dataset contained information about the customer, including their approximate location based on the IP address of the sender’s device.

We analyzed that data by extracting all of the location coordinates from the dataset and plotting the data in the offline mapping tool, QGIS.

A visualization of location data points from the mSpy database showing where its customers are approximately located.
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