@textfiles Best of luck. I used to be chief of government agency satellite downlink and managing real-time data stream from field sites to the Website. We had team members monitoring the system 24/7 and responding to cooperators getting data to their operations centers. Besides managing the team and system operation my job was resolve problems. I had authority to call anyone to help, from NOAA's Wallops Island operations center to other agency employees regardless day and time. Holidays were the hardest when problems happened. My sympathies.