This week, two customers contacted me about the keyboards on their ThinkPad T580 laptops not working. Makes me think it is a software issue. One is Windows 11 Pro, for sure, as I have it now and am testing. I think the other T580 has Windows 10 Pro.

There was a BIOS update available, but problem still happens after that.

External USB keyboard works fine even when built in keyboard does not work.

Anyone else seeing these issues with ThinkPad T580 or T480 laptops?

#thinkpad