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André Polykanine

Dear blind #iOS users! Please note: in latest iOS betas there is an extremely nasty bug where several apps turn your phone into totally unusable state. You cannot reload VoiceOver, you cannot do anything at all besides restarting the phone. Be super mega careful! I know so far one German app (very important, it's PhotoTan app from #DeutscheBank which basically is needed for authorization of every significant bank operation), and one Russian app. I even don't know what to suggest if you have no sighted help and no spare device where you can run BeMyEyes or so. Anyway, if you encounter such an app, do the volume up — volume down — side button dance to force restart, I have no other idea. Again, be super careful! I'd like to CC @JonathanMosen because it might need to be spread for a wider audience, and @lynnskyi because I know you use only your phone, so again, be extremely careful, you'll never know what app will cause it to behave like this. Thanks.

4 comments
Jonathan Mosen

@menelion @lynnskyi That sounds horrible. I haven’t encountered anything like this yet.

Piotr Machacz

@menelion @JonathanMosen @lynnskyi This seems to happen when an app declares a specific language, especially if your phone is in a different one. A workaround that doesn't involve a restart is before you go into the app, set your VO language rotor to the language the app is in (So for a german banking app set it to German), and it has to be the specific language and not just the "default language" option. Afaik it was reported by multiple people to Apple so hopefully won't be in 17.5 final.

André Polykanine

@pitermach @JonathanMosen @lynnskyi Oh! my! gosh! Piotr, I admire people like you (allbeit sometimes I'm one of them). How did you find that out?

Piotr Machacz

@menelion @JonathanMosen @lynnskyi Have multilingual friends who are also on the beta so we just talked to each other and figured out the details.

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