@glitzersachen @CaptainJanegay @Extelec @Edent
Did you mean an extension and a name? If you're calling a fake number from the bank, how does this help you?
Edit: I think he meant he'd ask for a name and *badge* number and then call a published phone number (the front desk) and ask to be connected to that person. This is the correct answer but most banks make this difficult in practice.