Gregory's Server@CaptainJanegay I disagree and I would say it is not normal at all, in fact some banks will tell you outright that they will never ask for these types of codes and that it is a common scam.
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4 comments
@hapidjus It is normal to be asked, by your banking app, to re-enter your passcode to confirm certain actions you can take within the app @CaptainJanegay Nobody was asking for a passcode here though, and there is a grammar mistake in "on the phone to us". I will agree that if *I* am the one who manually opened the app and tried to do something, then confirming the authentication is normal in some instances, yes. And I will admit the screenshot is indeed misleading either way, I can still see many people falling for it. I think the entire flow of having the app ask for permission for something done over the phone is flawed. @hapidjus @CaptainJanegay In fact the verb is the clue. "..with us" = We called you. "...to us". = You called us. |
@hapidjus @CaptainJanegay
Right, but in this scenario you're seeing this notification because your bank *does* use these notifications to authenticate you when you call them. It's just being framed by the person on the phone in the reverse, as authenticating them to you.