@Edent But to confirm again, I tried to reach my bank....

@Edent But to confirm again, I tried to reach my bank. Got a chat with them, told that I received such a call, can they let me know if it was them and for what reason they called me.
The person on chat said that they can't provide such details. I told them that I'm ready to prove I'm what I'm. They said they can't help.

Like 2 May at 18:12 | Wall-to-wall | Open on mastodon.social

5 comments

Arun Mani J

@Edent my two takeaways here is:
My bank should call from a proper number that gets a proper name even if I haven't saved their number. I don't know what you call this, but like when Amazon calls me for packages, the name "Amazon India" appears below the number. All banks and companies must use such thing.
Then, whenever suspicious thing happens and if the user didn't pick the call, they should immediately send email, text, WhatsApp or whatever to alert them.

2 May at 18:15 | Open on mastodon.social

Arun Mani J

@Edent Like they spam you with promotional offers on all the emails, WhatsApp, phone, SMS etc. periodically. So why can't they do the same during emergency?

Sorry for the rant.

2 May at 18:16 | Open on mastodon.social

razze

@arunmani @Edent as far as I know that's easy to spoof

2 May at 18:22 | Open on osna.social

Arun Mani J

@razze @Edent ouch.. Then I think the only way would be for the bank to let user call them back and resume the convo? :sadness:

2 May at 18:30 | Open on mastodon.social

razze

@arunmani @Edent that's in general the best thing to do, even with that similar scam, where scammers call elderly people saying they are their child and have been in an accident.

2 May at 18:39 | Open on osna.social