@CaptainJanegay @simonwood @Edent It is being used...

It is being used to verify your identity though. The scammer has presented it to you as if it's verifying their identity to you, but it's actually verifying your identity to the bank.

The notification could be improved with something like "if you have just called the bank, enter your passcode to continue. If instead someone claiming to be from the bank has called you, they are trying to defraud you and you should immediately hang up and call the bank."

Like 2 May at 23:05 | Wall-to-wall | Open on mastodon.sdf.org

2 comments

dragonfrog, hungry waffle

@CaptainJanegay @simonwood @Edent

They could I guess also have an option to push out a notification to go with their outbound calls, "The bank is calling you. You seeing notification confirms that the caller really is from the bank. Please enter your passcode to confirm to the caller from the bank that you really are you."

2 May at 23:08 | Open on mastodon.sdf.org

Captain Janegay 🫖

@dragonfrog @simonwood @Edent Yes, you're right - I mean that in the fake scenario the scammer is presenting you, where the bank has called you, the bank does not use this notification to verify you. They only use it if you call the bank. But there's really very little opportunity for most customers to figure that out.

2 May at 23:37 | Open on mastodon.coffee