@Edent I feel like the notification would be better...

@Edent I feel like the notification would be better used for warning you about the purpose of the call. "are you on the phone with us right now RE your requested money transfer" would be more accurate.

Also, I'm not sure how it works with this bank, but with mine I need to approve transactions to new recipients with a physical card reader that asks for a ref no and the transfer amount. That would nix this scam.

Like 2 May at 17:28 | Wall-to-wall | Open on social.vivaldi.net

2 comments

Keith Ivey

@LonM @Edent In the US we can't even handle having a PIN for our credit cards. Can't let security get in the way of convenience.

2 May at 19:16 | Open on mastodon.social

Cefr

@LonM @Edent I'd go a step further, "Did you start a call with us? Are you sure someone from the bank didn't call you first?" Have the message confirm the call origin as well.

And change that last box to "If this is confusing, the safest option is to just answer No. The call will end and no actions will be taken on your account(s)."

2 May at 19:58 | Open on beige.party

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