@Edent If I was lucky, I would've noticed that it's kinda strange that the person on the phone said they'd show a notification to prove it's them, while the notification is asking me to prove it's me.
But the person on the phone could just phrase it differently, something like "for security reasons, we have to verify that we have reached the right person, you will receive a notification to confirm" and then I'd have no chance at all, I *am* on the phone with "Chase" after all
@mort, exactly: in this case, the notification needs to include text meaning “you called Chase”.