@AAKL@Edent I’d still be tempted to just say I’m calling the number on the back of my card for security purposes. Hang up and call. Though it does seem like that would be a little trickier to fake than a text/email alert.
@lionel@Edent@AAKL Except that the PSTN is insecure garbage, and the scammer knows the customer phone number, because they call it, so they will spoof that number to the bank, and spoof the bank's number to the customer. The telecom has always been a weak link in security.
@Edent It sure sounds like it could be a scam.