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Terence Eden

@AAKL that's a genuine notification from the legitimate Chase app.

6 comments
AAKL

@Edent It sure sounds like it could be a scam.

Patrick

@AAKL @Edent I’d still be tempted to just say I’m calling the number on the back of my card for security purposes. Hang up and call. Though it does seem like that would be a little trickier to fake than a text/email alert.

AAKL

@ppb1701 @Edent Last time the bank sent a text, I dug up the legitimate number and called directly. Same in this situation.

Log 🪵

@Edent @AAKL The notification should specify whether you called the bank, or the bank called you. Would stop this MITM scam immediately.

Lionel 🦊

@log @Edent @AAKL and/or display the phone number that is calling the bank

Log 🪵

@lionel @Edent @AAKL Except that the PSTN is insecure garbage, and the scammer knows the customer phone number, because they call it, so they will spoof that number to the bank, and spoof the bank's number to the customer. The telecom has always been a weak link in security.

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