Gregory's Server@simonwood @Edent yeah, same. I had told my bank I intended to travel internationally and then when I got there my card stopped working and they called me saying there was suspected fraud on my card. I knew it was legit because I called back on the number on my card, but I think it's bad practice to initiate calls.
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3 comments
@flabberghaster @simonwood @Edent Indeed. They should, probably, do it like the good banks send mails: plaintext notification, no link at all, just an info - there is an important message in your Internet banking inbox, go there and fetch it. So even the call may be initiated in a way - hello, this is your bank, we need to talk to you immediately because of "reason without details" (e.g. there was a suspicious transaction we want to xcheck with you), please contact our telebanking number to proceed.  @herrman_sk @flabberghaster @simonwood @Edent Since I never answer the phone, that's what my bank does. Simple message requires me to initiate the proceeding. |
@flabberghaster @simonwood @Edent Yes, always call back on a phone number that you know to be legit when your "bank" calls.