@luis_in_brief I'm not saying you are not accurately reporting what you experienced at the WMF. I'm just saying that they are what should be expected when interacting with a large number of what are essentially end customers of the WMF.
And naturally the world would be a better place if it wasn't so.
@simon @luis_in_brief Why expect bad interactions? Other international projects routinely use tools like codes of conduct and UX research to improve both software and the community interactions around it.
For example Python packaging is famously in flux and problematic but the foundations behind it support work like this from @brainwane:
https://discuss.python.org/t/pip-ux-research-design-docs-useful-to-packaging-broadly/51257
I would love OSMF to have something like this but community leaders keep telling us that assholery is inevitable. /shrug
@simon @luis_in_brief Why expect bad interactions? Other international projects routinely use tools like codes of conduct and UX research to improve both software and the community interactions around it.
For example Python packaging is famously in flux and problematic but the foundations behind it support work like this from @brainwane: