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Kate Nyhan

@ai6yr this is serendipitous - I was just telling a library user, hey website X looks a lot cleaner in my browser (with an adblocker) than in their browser, and they told me they had to remove the adblocker they had been using in order to access the institution's remote access software. (I'm not 100% sure that's true, but if it's the message that users are getting, we should fix that)

3 comments
justpeachy

@kdnyhan @ai6yr they should be able to disable it on certain sites or programs, no?

Kate Nyhan

@justpeachy @ai6yr Sure, but if end users aren't aware of what they need to whitelist (or that they can whitelist some domains), then there's a training need. These are students -- they don't come in knowing everything and they shouldn't have to.

justpeachy

@kdnyhan @ai6yr gotcha, thank you. I didn’t think about that. 😊

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