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2xfo

@0xabad1dea I have a credit card that I can't pay until I reset my password. Every. Time.

5 comments
2xfo

@0xabad1dea
I think they're storing passwords incorrectly

Handler

@RnDanger @0xabad1dea Oh! I had the same issue with Capital One. The problem was actually with my username. They changed the username requirements late last year, and of course didn’t tell anyone. Instead of an email address, they want a separate username now. Once I changed it, then everything worked again.

If yours is a Capital One account, try changing your username.

2xfo

@handler @0xabad1dea
Oh, that ... could be something. I can't say it makes sense but it's something that may help. (I'm still not sure if they are handling data correctly but now I know they aren't handling customers well.)

Thank you 🙏

Jeff Miller (orange hatband)

@RnDanger @0xabad1dea
Then there's the case when your encoding fails and all non-USASCII characters are equivalent to '?'.

But $LARGE_MEDIA_COMPANY fixed that long ago.

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