˗ˏˋ wakest ˎˊ˗, typical Google. My experience of being an Android developer is that having connections at Google is of paramount importance. If you don't know any googlers, going through the "official" support system you hit a wall 95% of the time. If you do know someone from developer relations (yes it's an actual job title people have), you just email them and everything is escalated and sorted out in a matter of days. They're really nice guys and they do their best to help you. Google is just very very terrible at communication with the outside world, and apparently isn't very interested in fixing it.

Actually, I could try emailing some of the contacts I have from my previous jobs...