Their products are flawed not just because they're badly implemented - which they are - but because they are based on a stupid idea. The idea that you improve your IT security by adding more complexity. Doing the opposite is the right approach. But you can't sell that as a product. (You can still sell it, but it's not something you just plug into your network and get security magically.)
Honestly, if we could get that one basic message out, that if their IT security is based on more complexity, not less, that they're doing it wrong, maybe we could start putting crap companies like crowdstrike or citrix out of business.