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Ursalzona :ursa: :Ryyca:'s posts Post Back to profile
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Goblin

@nicoduck @Ursalzona
I`m not sure if it falls in the jurisdiction of the Bundesnetzagentur (BnetzA), but you can at leat try to open a ticket with them:
bundesnetzagentur.de/_tools/VS

You can also start a Privacy enquiry with Hetzner, based on Article 15 GDPR by requesting information about the personal data, they store and process about you as a person. That might give you some indication about the case. For that you can send an E-Mail to data-protection@hetzner.com

13 April at 10:06 | Wall-to-wall | Open on social.tchncs.de
2 comments
Goblin

@nicoduck @Ursalzona
If they do not give you information about your personal data within 30 days, you can escalate the case to the bavarian Privacy (BayLDA), which is the supervisory authority for Hetzner.

If they try to deny your access request, the BayLDA is also the next step of escalation.

In both cases you can start the enquiry at lda.bayern.de/de/beschwerde.ht

13 April at 10:29 | Open on social.tchncs.de
Goblin

@nicoduck @Ursalzona
I think both the Bundesnetzagentur and the BayLDA only offer contact forms in german.

In both cases it should be ok to answer the questions in english. To understand the questions, just use some auto translation tool.

13 April at 10:36 | Open on social.tchncs.de
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